Welcome to our FAQ page!

Here you will find all of our frequently asked questions. Don’t see an answer to one of your questions? Feel free to contact us by clicking the “Contact” page on the left side.

  • What schools are you picking up from for Fall 2021?

    • Schools that we will be picking up from this Fall (pending that there are enough kids to pickup) are: West U, Poe, Mark Twain, Roberts, and The Joy School. *Subject to change

  • How many children need to registered to be able to do pickup from their school?

    • We require at least 5 children to pickup from any school.

  • When can I drop off my child’s medication (i.e. Epi-pen, inhaler, Benadryll, etc.)?

    • During the school year, our office hours are from 10 a.m.-6 p.m. You are more than welcome to drop off your child’s medication between that time frame. We will keep your child’s medication on file until the end of the school year.

  • What activities are you providing?

    • Some of our daily activities include: gym-style games, field games, board games, arts & crafts, and time in our in-house Loft. We also do offer homework help!

  • Is tutoring or homework help provided?

    • We offer homework help. It is not a requirement but if you would like to add your child to the Homework room, just let us know! They can stay there until their homework is done or they can work on their homework for as long as you would like for them to. Homework room does close at 5:30 p.m.

    • Keep in mind, that our counselors will assist in Homework aid but do not tutor.

  • Will you be offering All-Day Cares this Fall?

    • We are currently working on making this possible. In the past, we did go on field trips. Given the pandemic situation, at this point in time, we will not be going on field trips. Instead, we will be offer a Day Camp for the days that HISD school is out that will take place here at the church. We will keep the children entertained with fun activities.

    • We will notify everyone when registration opens. Registration will be open for about a month or until we are all booked up.

  • Are All-Day Care days included?

    • No. All-Day Care days are an extra charge.

  • Will you offer pickup during half days this year?

    • Yes. At no extra charge, we will be picking up children when they have Early Dismissal days. During these days, we will buy the children pizza and show them a movie. After that, will go into our regular schedule.

  • Will you be offering ancillary classes this Fall?

    • At this point in time, there will not be any ancillary classes. The church does have Bridges Academy which deals with music lessons. If you are interested, let Jassiel know.

  • Are snacks provided for the children?

    • Yes. Snacks are provided daily. We also accommodate any dietary restrictions.

  • Can I send my child with a snack from home?

    • Yes. Just make sure to send a note allowing this. Also, keep in mind that we are a NUT FREE facility so nothing with nut or foods that might have been cross contaminated.

  • It is my child’s birthday, can I send them with cupcakes?

    • As long as the cupcakes have the “Nut Free” label on them, that is fine. If it does not, we will keep the cupcakes at the office until they are picked up.

  • Can my child have their tablet with them?

    • All technology, including smart watches, must be left in their backpack.

  • What if they need their laptop/tablet to do their homework?

    • That is fine with us. Only in the Homework room, is this technology allowed for the sole purpose of working on their homework.

  • I need to pickup child early.

    • All you have to do is pull up under the Main Entrance portico, call 713-402-5075, and  we will bring your child down to your vehicle. Please stay in your vehicle at all times. The church is still not allowing outside visitors to enter the building at this time.

  • My child has been having “accidents” at school/home, should I send an extra change of clothes in their backpack?

    • Yes. If your child has been having “accidents”, please send an extra change of clothes.

  • I will no longer be needing your services, how do I opt of the program?

    • Please send an e-mail to jlozano@stlukesmethodist.org if you are taking your child out of the program. Also, please notify us at least two weeks before the billing date, otherwise you will be charge for the entire month.

  • My child only attended the first two weeks of the month but I decided to take them out, can I receive a refund for the remainder of the month?

    • There are no refunds at this time.

  • Does my child need to be up to date with their immunization shots to attend?

    • Yes, this is a requirement throughout all of St. Luke’s United Methodist Church. All children, in any of the ministries here, must be up to date with their immunizations in order to attend. No exceptions.

  • I would like to set up a meeting with the directors to talk about my child.

    • You are more than welcome to set-up a meeting with the directors either via phone call, Zoom/video streaming, or even outside of the building. Whatever works best for everyone.

  • If there is an outbreak in my child’s classroom at school, will they still be able to attend ASC?

    • In this scenario, please notify us as soon as you find out. Your child would not be able to attend ASC until they have been cleared.

  • HISD’s COVID policy is not as stringent are yours. They only require testing five days after potential exposure; if that result is negative, my child can return to school. Why is your policy different?

    • HISD is under the Texas Education Agency and follows what that institution says. St. Luke’s After-School Care and Summer Camp is liscensed under Texas Department of Family Protective Services, or TX-DFPS. This means that our program follows what TX-DFPS says, which at the moment means that we follow what the city’s health department recommendation is.

  • What is St Luke’s doing in regards to COVID-19?

    • We are taking every precaution to keep all campers, families, and staff safe. This includes, daily temperature checks, hand-sanitizers in every room and buses, specific route times to avoid cross-contamination, assigned bathrooms for every group, bathrooms cleaned every 30 minutes, teacher cleaning and disinfecting protocols, and nightly deep cleaning and fogging with EPA approved disinfectant. The maintenance team at St. Luke’s have also now upgraded our HVAC system with a Needlepoint Bipolar Ionization technology that studies have shown a 99.4% reduction rate on a COVID-19 surface strain within 30 minutes. As an added precaution, we are requiring that ALL children must wear a mask while indoors. Please remember that masks can be a bandana, neck sleeve/gaiter/buff, homemade masks, or any medical mask.

  • The governor has lifted the mask requirements, does my child still have to wear theirs?

    • At St. Luke’s After-School Care and Summer Camp, we have always strive to offer a safe and fun place where children of all backgrounds and ages can come together. When the pandemic hit, our first priority was to keep everyone as safe as possible and as such, we implemented our COVID-19 policies. Due to these actions, we were able to successfully run a summer camp without any COVID-19 outbreaks. Based on this, we will be continuing with our COVID-19 policies, which includes requiring all campers and staff to wear a mask until further notice, or until health professionals in the Texas Medical Center advise us that it is safe to gather without masks or social distancing.

  • Are St. Luke’s After-School Care vaccinated?

    • Church leadership chose not to mandate that employees be vaccinated so we have not tracked employee vaccine status. Consequently, while we heavily encourage everyone to be vaccinated, we cannot assure that all employees are vaccinated.